Modality of delivery
For every purchase order on www.kristallboutique.com, Kristall Boutique sendes invoice in electronic format to Customer, by e-mail at the address e-mail indicated in the order form.
All data necessary for the emission of the invoice are supplied from the Customer during the operations of purchase order. No variation in invoice will be possible, after the emission of it.
The shipping costs are to cargo of the Customer and they are evidenced in the purchase order.
The products are packed in boxes of cardboard opportunely sealed. No responsibility can be chargeed to Kristall Boutique in case of delay in the escape of the order or the delivery of the products purchased.
At the moment of the delivery of the products from the courier, the Customer must verify that:
- the number of the boxes is the same indicated in invoice;
- the boxes are not damaged, neither bathed or, however altered. Eventual damages of the boxes or the lacked correspondence from the number of the boxes must immediately be contested to the courier. In this case you must write on the letter of the courier “withdrawn goods with reservation” confirmed, within 8 days letter to the courier and e-mail to Customer Service of Kristall Boutique at the following address: help@kristallboutique.com.
For every declaration, the Customer assumes the full responsibility of how much declaring.


Our couriers
Kristall Boutique for the shipment of the products to its Customers, uses Italian or Czech courriers, to second of the availability of the product purchased near the warehouses dislocated in Italy or Czech Republic.

                                                               

Geographic areas of the delivery
In the following table there is the list of the countries, grouped for “Geographic area”, in which Kristall Boutique carries out the delivery of the products.